For Patients

Refill Your Prescription

Steps to prescription refill including auto-refills and delivery to your door

Order Online

This short and secure form will help you provide all the information we need to fill your orders—including your shipping preferences.

Call Us

If you have questions and would prefer to provide this information by phone, we’re here to talk.
Call (855) 554-2889
Monday-Friday, 9am-6pm PST
Saturday,
8am-9am PST

FAQ’s

Prefer to talk to someone before getting started with Valor? Contact us.

Why Valor?

We are a PCAB and LegitScript accredited 503A facility located in Berkeley, CA. As a compounding pharmacy licensed in more than half of the country, we take pride in serving patients and providers with the highest quality assurance standards we set for ourselves while making the healthcare journey for all parties as smooth as possible with our flat-rate pricing, free shipping, and fast turnaround.

Our dedicated compliance team guides our operations as we apply our proven processes to compounding. Our team consists of individuals who pay great attention to detail, provide excellent customer service while focusing on quality, and are dedicated to raising the bar in compounding pharmacy, making us the Compounding Center of Excellence that we are.

What states does Valor service?

A list of the States We Serve can be found here.

How long does it take Valor to fill a prescription?

Please allow up to 3-7 business days to receive your prescriptions after checkout. While several of our compounds are available to ship within 24-48 hours, some custom compounds may take longer depending on your prescriber’s orders, supply chain availability, or specific storage and shipping requirements of your medication. 

What dosage forms does Valor offer?

Dosage forms are compound specific. Here is a list of examples
 
Oral Dosage Forms
– Sublingual tablet
– Troche
– Capsule
– Suspension
– Solution

– Lollipops

 

Topical Dosage Forms
– Creams
– Gels
– Ointments
– Nasal spray
– Otic powder

– Suppositories

 

Sterile Dosage Forms
– Injectable
– Eye drops

Can Valor ship my prescription to me?

Yes, we can ship any non-sterile medication to any state in which we are licensed via FedEx. California is the only state in which we ship sterile compounded medications at this time. You will be asked to provide your home address during your checkout process and please note that we cannoy ship to PO Box addresses. 

Are Valor compounded medications covered by insurance?

Valor Compounding Pharmacy does not directly bill insurers. Depending on your insurance plan, you may be reimbursed by sending in a claim form. Many insurance companies cover compounded prescriptions. However, we suggest that you contact your insurance company to learn about your specific coverage. We can provide you with an insurance claim form that you may send to your carrier upon request.

What is the difference between Sterile and Non-Sterile Compounding?

In the compounding pharmacy industry, there are specific definitions, regulations, and licensure that differ between running a sterile compounding pharmacy versus a non-sterile compounding pharmacy.

Sterile compounding follows strict standards and is used when there is a high risk of infection, as sterile compounded medications are typically intended to be used as injections, or ophthalmic sterile compounds for eye drops, and others. Medications like these need to be carefully prepared in a separate sterile clean-room, an environment free from viruses, bacteria, or any other infectious microorganisms to ensure sterility and patient safety.

Valor Compounding Pharmacy offers a select catalog of sterile compounds that undergo rigorous testing including method suitability and container closure testing. You can call us at (855) 554-2889 to get more information on our sterile compounds.

Non-sterile compounding is more common and while these drugs are not prepared in a sterile clean-room, they are made with high standards and strict guidelines. Non-sterile compounding utilizes a clean environment where equipment, surfaces, and materials are sanitized. Non-sterile compound medications include solutions, suspensions, ointments, creams, gels, powders, suppositories, capsules, troches, dissolvable forms, and tablets, and are typically taken orally or used topically.

What compounds does valor not make?

Please note, we do not make peptides, IV nutrients or vitamins, growth hormones, semaglutide, or other weight loss compounds.