Last updated February 15, 2021
By using the Valor Compounding Pharmacy website, mobile applications, forums, blogs, forms, and other online or offline offerings (together with any and all future online and offline offerings operated by or on behalf of Valor, “Services”) you consent to the data practices described in this statement.
Valor operates a non-sterile and sterile compounding pharmacy for patient-specific medications and delivery Services. It is a resource for patients and physicians to learn, prescribe, refill/transfer prescriptions, or request news and information about custom compounded medications. Valor is a California licensed pharmacy and adheres to the California Consumer Privacy Act. It is also multi-state licensed.
In this Notice, “you” and “your” refer to those that visit or use Valor Services.
Collection of your Personal Information
In order to better provide you with products and services offered, Valor Compounding Pharmacy
may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Private Health Information
(In order to provide you with the prescription delivery Services, you will need to provide us with certain medical information such as your physician’s name and address, prescription information, insurance information (if applicable), and in some cases, medical history.)
If you purchase Valor Compounding Pharmacy’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Valor Compounding Pharmacy may also collect anonymous demographic information, which is not unique to you, such as your:
Any additional information you choose to optionally disclose, such as on job applications or other communications
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Valor Compounding Pharmacy collects and uses your personal information to operate and deliver the services you have requested.
Valor Compounding Pharmacy may also use your personally identifiable information to inform you of other products or services available from Valor Compounding Pharmacy and its affiliates.
Sharing Information with Third Parties
Valor Compounding Pharmacy does not sell, rent or lease its customer lists to third parties.
Valor Compounding Pharmacy may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Valor Compounding Pharmacy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Valor Compounding Pharmacy, and they are required to
maintain the confidentiality of your information.
Valor Compounding Pharmacy may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Valor Compounding Pharmacy or the site; (b) protect and defend the rights or property of Valor Compounding Pharmacy; and/or (c) act under exigent circumstances to protect the personal safety of users of Valor Compounding Pharmacy, or the public.
Opt-Out of Disclosure of Personal Information to Third Parties
In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:
- The categories of personal information that we disclosed about you for a business purpose.
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, visit this Web page https://valorcompounding.com/privacy-notice.
Tracking User Behavior
Valor Compounding Pharmacy may keep track of the websites and pages our users visit within Valor Compounding Pharmacy, in order to determine what Valor Compounding Pharmacy services are the most popular. This data is used to deliver customized content and advertising within Valor Compounding Pharmacy to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Valor Compounding Pharmacy. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Valor Compounding Pharmacy website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Valor Compounding Pharmacy secures your personal information from unauthorized access, use, or disclosure. Valor Compounding Pharmacy uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Valor Compounding Pharmacy does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Valor Compounding Pharmacy by contacting us here:
- Web page: valorcompounding.com/privacy-notice
- Email: email@example.com
From time to time, Valor Compounding Pharmacy may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Valor Compounding Pharmacy or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Valor Compounding Pharmacy, you may opt out of such communications by We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt out or unsubscribe of any or all communications by emailing firstname.lastname@example.org.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Valor Compounding Pharmacy welcomes your questions or comments regarding this Statement of Privacy. If you believe that Valor Compounding Pharmacy has not adhered to this Statement, please contact Valor Compounding Pharmacy at:
Valor Compounding Pharmacy
2461 Shattuck Avenue
Berkeley, California 94704
Effective as of February 14, 2021