Question 1

What makes Valor Compounding Pharmacy different from other compounding pharmacies?

Accepted Answer

Valor is built on systems that make the experience more consistent, faster, and easier from start to finish. We use standardized workflows, internal compliance reviews, and performance-based accountability to deliver a reliable, repeatable experience. Most prescriptions are ready to ship within 2 business days. This is enabled by AI-assisted backend workflows that free licensed staff to focus on patient care and prescription fulfillment. Valor also offers real people, secure text updates, easy refills, payments, account management, real-time status updates, proactive communication, service-level tracking, performance metrics, patient feedback monitoring, a dedicated process improvement team, and a 98% patient satisfaction score.

Question 2

How do I start ordering compounded medications from Valor?

Accepted Answer

Patients can start by asking their healthcare provider - MD, DO, NP, PA, ND, or DDS - to send a prescription directly to Valor. Providers can e-prescribe through any standard EHR using Valor's NCPDP ID, fax a prescription to 855-205-8456, or call 855-554-2889 to place an order by phone. New prescribers can register their profile in under 5 minutes. Once the prescription is received, Valor prepares, packages, and ships the compound directly to the patient's home.

Question 3

What type of compounded medications does Valor specialize in?

Accepted Answer

Valor specializes in several categories of customized compounded medications: atropine ophthalmic solutions, bioidentical hormone replacement therapy (BHRT), low dose naltrexone (LDN), dermatological compounds, topical pain creams and gels, women's health formulations, pediatric compounds, veterinary compounds, and general custom compounding for patients who have specific needs that are not available as commercial product. Every compound is prepared in Valor's Berkeley, California facility based on a licensed prescriber's specific order and shipped directly to the patient's home.

Question 4

Does Valor Compounding Pharmacy work with Kaiser Permanente members?

Accepted Answer

Yes. Valor is a contracted compounding pharmacy partner of Kaiser Permanente, authorized to fill compounded prescriptions for Kaiser Permanente members with a valid prescription and ship directly to their home. Visit the dedicated page for Kaiser Permanente members to learn about this process.

Question 5

Where does Valor Compounding Pharmacy ship compounded medications?

Accepted Answer

Valor is a PCAB-accredited 503A compounding pharmacy licensed to dispense in 17 states plus Washington, D.C., shipping directly from our Berkeley, California facility to the patient's home. Every order ships with tracking, and patients receive secure text status notifications from the moment we receive the prescription until it arrives — no need to call for a status update. Visit the States We Serve page to see states we are licensed in.

Care, Compounded.

Compounding Built Around the Patient

For Providers

For Patients

Expertise Across a Range of Patient Needs

Pain Management
Compounds

Bioidentical Hormone Replacement Therapy Compounds

Dermatology
Compounds

Gastrointestinal
Compounds

Sterile
Compounds

Veterinary
Compounds

Why Providers Choose Valor

503A Patient-Specific Compounding

Experienced Pharmacist Support

Reliable Turnaround

Quality-Focused Processes

Our team follows structured systems for training, documentation, pharmacist review, environmental monitoring, and continuous improvement.

PCAB Accredited

Our accreditation reflects an ongoing commitment to quality, compliance, and compounding standards.

Easy to Work With

Clear communication, convenient payment options, complimentary shipping, and responsive patient and provider support.

Better Support for Individualized Care