About Us › Contact
Have questions?
We’re here to help.
Call
(855) 554-2889
Fax
(855) 205-8456
Unable to give us a call?
Send us a message using our online form below.
For General Questions and Inquiries
Contact Us
Phone:
855-554-2889 (toll-free) or 510-548-8777 (local)
Fax:
855-205-8456 (toll-free) or 510-548-0305 (local)
Email: customercare@vcprx.com
Mailing Address
Valor Compounding Pharmacy
2461 Shattuck Avenue
Berkeley, CA 94704
Support Hours
Monday-Friday
9:00am-6:00pm (PST)
Saturday
8:00am-9:00am (PST)
Special Hours
9:00am-4:00pm (PST) on:
February 28, 2025,
December 24, 2025, and
December 31, 2025
Valor observes the following federal holidays and is closed on:
For Employment verification requests
For employment verification requests, please go to truework.com and click on the “Start a Verification” button to submit your request. You may be prompted to create an account. If you have an existing account, you can click “Sign In” at the top right of the page. Once you request the employment verification, Truework will validate the request and electronically verify -usually within 12 hours of- your submission.
Our Customer Care Specialists are here for you.
Whether you need help with an order or want to talk to a pharmacist about your prescription, we’re eager to hear from you. Our friendly, knowledgeable staff are part of your healthcare team and focused on making every experience you have with Valor a great one!