Make A Payment

Managing your orders is easier than ever.

Follow the steps below to log in and manage your orders

Infographic explaining process to order via phone

*If you are ordering pet medication and you forgot your pets birthday, you can log in using your last name and birthday.

Contact Us

Phone:
855-554-2889 (toll-free) or 510-548-8777 (local)

Fax:
855-205-8456 (toll-free) or 510-548-0305 (local)

Email: customercare@vcprx.com

Support Hours

Monday-Friday
9:00am-6:00pm (PST)

Saturday
8:00am-9:00am (PST)

Valor observes the following federal holidays and is closed on:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

Mailing Address

Valor Compounding Pharmacy
2461 Shattuck Avenue
Berkeley, CA 94704

Our Customer Care Specialists are here for you.

Whether you need help with an order or want to talk to a pharmacist about your prescription, we’re eager to hear from you. Our friendly, knowledgeable staff are part of your healthcare team and focused on making every experience you have with Valor a great one!